• SENIOR POST-INSTALL & SERVICE TECHNICIAN

    Job Locations US-HI-Waipahu
    Job ID
    2017-5768
    Office Name
    HI-01 Oahu Solar
    Category
    Fleet Performance
  • At Vivint Solar, we’re changing the way people generate and consume power. We believe that people should have a choice between using outdated, dirty technologies and using innovative, clean solutions to produce the energy they use to live every day. That’s why we’re making it easy for millions of people nationwide to choose to go solar. Simply stated, we’re doing work that really makes a difference.

     

    To undertake such a huge task, we need motivated people who want to make a difference. Right now, we are seeking a Removal / Re-Install Technician that will be a solid contributor within Vivint Solar. As a Removal / Re-Install Technician, you will be responsible for ensuring that our products are installed properly and on-time.  In this role, you will report directly to a Crew Foreman within the Field Services group.

     

    If the state in which you reside mandates an Electrical Trainee card, an active and valid card will be required to be considered for this role.

     

    Responsibilities:

    • Work within a four-man team to remove or re-install the racking system and solar panels on residential roofs.
    • Maintain a high quality of installation
    • Prepare trucks for removal or reinstalls for the upcoming day making sure everything is neat and organized
    • Clean and prepare trucks at the end of the day to ensure that the vehicle is ready for the next day’s use
    • Maintain compliance to all PPE and safety regulations per OSHA and Vivint Solar standards
    • Diagnose PV systems issues, including non-operation, underperformance, develop and administer corrective action
    • Advanced troubleshooting of system issues as identified & scheduled by the corporate Fleet Performance team
    • Record and submit service activity on mobile software platforms utilizing company phone/tablet, associated with serviced systems
    • Comply with key performance indicators (KPI) set by Regional Field Service Manager
    • Attend webinars/calls (correlation meeting(s) as set by Regional Field Service Manager.
    • Maintain and communicate supply & equipment issues to properly address all service call needs
    • Maintain regular communication with field service techs and Fleet Performance Call Center
    • Ensure a high level of workmanship is adhered to as service work is performed.

    Required Skills:

    • Working knowledge of solar installation, construction and/or roofing
    • Ability to work well with others that are on your team
    • Strong analytical and problem solving skills
    • Ability to keep a positive attitude
    • Ability to be comfortable being and working on roofs 
    • 2+ years electrical experience
    • Competent with hand tools and digital volt meters
    • Capable of managing multiple tasks & to adapt to change easily
    • Proficient analytical and creative problem solving skills
    • Must be able to advance knowledge base through understanding of product and process documentation
    • Must have clean driving record and pass a background check
    • Must be able to obtain DOT Certification

    Required Experience:

    • 1 to 2 years of relevant experience
    • Working knowledge of solar installation, construction and/or roofing
    • 1+ years network system experience
    • Must understand network functions, IP address knowledge, internet connection and troubleshooting of low voltage circuits
    • 2+ years of solar specific installation and/or service experience preferred
    • Basic understanding of how electrical components can be repaired in the most cost effective manner.

     

    Employees of Vivint Solar must submit to a criminal history check, motor vehicles check, drug screening, and obtain clearance from the state based upon the state requirements.

     

    Vivint Solar is a proud promoter of employment opportunities to our Military and Veterans. We, an equal opportunity employer, do not consider any protected traits (e.g. race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring—under federal, state and local laws.

     

     

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